[ She's a kind and well-intentioned woman, self-evidently so, which is why he doesn't say what is at the tip of his tongue, which is a variation on go teach grandma to suck eggs. Instead, his voice quite gentle and pleasant, he says: ]
Thank you. It's a difficult and fraught situation, without question. And your advice does not fall on deaf ears.
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Thank you. It's a difficult and fraught situation, without question. And your advice does not fall on deaf ears.